Dialogue
Have you traveled on your own?
Did you like the last experience?
Did you go to Larcomar in the
past?
Yes. I went there with a friend. We
enjoyed the view of the sea. I had Aji de gallina at one of the restaurants. I
paid for it around 15 soles. My friend had an ice cream. We loved the views and
everything.
Played cooked visited
Listened worked painted
Studied jumped decided
Called smashed wanted
Discovered
I can say that my day was good. I did enough
for the day. In class virtually and doing household chores. It was good enough
I may say.
A. washed – talked – cleaned – kissed –
needed – laughed
B. loved – educated – reminded –
knocked – advised – crashed
I washed the car yesterday.
I talked about my parents.
We all cleaned the house for Christmas.
I don´t like kissing these days, but I
kissed in the past.
My parents needed me to buy groceries
from Plaza Vea.
Who laughed the most at the party
yesterday?
This man loved his wife a lot, but they
got divorced, sadly.
My mom was educated in Piura city.
My friend reminded me not to forget my
documents.
I knocked your door, but nobody opened
it.
My teachers from high school advised me
to study at college.
My friend Roy crashed his car into a
tree in the park.
My friends started doing their homework
at 4 pm.
I was watching a movie with my younger
brother. I was also eating some snacks at home. My brother was drinking some
lemonade.
Practice each dialogue with a friend or classmate a few times. Next, write your own telephone dialogues, go into another room, and use your smartphone to call your partner. Practicing by using a real phone will make future conversations with native speakers much easier. After you've practiced with a friend, try these tips:
Call local businesses: The best way to get better is by practicing calling various stores or businesses. Before calling, jot down a few notes on the information you would like to find out. Use your notes when you call the stores to help you feel more confident when you speak.
Introduce yourself properly: When on
the phone, use "This is..." rather than "I am..." when
introducing yourself in English.
Don't be shy about asking the speaker
(politely) to repeat names and numbers to ensure that you get the right
information. Repeating names and numbers will help slow speakers down.
Key Vocabulary
Before practicing the following
dialogues, familiarize yourself with the following terms, which are common to
many telephone conversations:
This is ...
May (Can, Could) I speak to...?
I'm calling ...
Hold the line a moment... / Hold on / Wait a moment
put someone through...
Who's calling...?
take a message
call, ring, phone
Calling Someone at Work
Caller: Hello. This is [______]. May I
speak to Ms. Sunshine, please.
Receptionist: Hold the line a moment,
I'll check if she is in her office.
Caller: Thank you.
Receptionist: (after a moment) Yes, Ms.
Sunshine is in. I'll put you through.
Ms. Sunshine: Hello, this is Ms.
Sunshine. How can I help you?
Caller: Hello, my name is [your name],
and I'm calling to inquire about the position advertised on JobSearch.com.
Ms. Sunshine: Yes, the position is
still open. Could I have your name and number, please?
Caller: Certainly, My name is [_______]...
Leaving a Message
Fred: Hello. Could I speak to Jack
Parkins, please?
Receptionist: Who's calling, please?
Fred: This is Fred Blinkingham. I'm a
friend of Jack's.
Receptionist: Hold the line, please.
I'll put your call through. (after a moment)—I'm afraid he's out at the moment.
Can I take a message?
Fred:
Yes. Can you ask him to give me a call? My number is 909-345-8965
Receptionist: Could you repeat that,
please?
Fred:
Certainly. That's 909-345-8965
Receptionist: OK. I'll make sure Mr.
Parkins gets your message.
Fred: Thank you. Goodbye.
Receptionist: Goodbye.
Making a Doctor's Appointment
Caller 1: Dr. Peterson's office. How
may I help you?
Caller 2: I'd like to make an
appointment to see the doctor.
Caller 1: Certainly, are you ill at the
moment?
Caller 2: Yes, I'm not feeling very
well.
Caller 1: Do you have a fever or any
other symptoms?
Caller 2: Yes, I have a slight fever
and aches and pains.
Caller 1: OK, Dr. Peterson can see you
tomorrow. Can you come in the morning?
Caller 2: Yes, tomorrow morning is
fine.
Caller 1: How about 10 o'clock?
Caller 2: Yes, 10 o'clock is fine.
Caller 1: May I have your name?
Caller 2: Yes, it's David Lain.
Caller 1: Have you seen Dr. Peterson
before?
Caller 2: Yes, I had a physical exam
last year.
Caller 1: Yes, here you are. OK, I've
scheduled for 10 o'clock tomorrow morning.
Caller 2: Thank you.
Caller 1: Drink plenty of warm fluids
and get a good night's sleep.
Caller 2: Thank you. I'll do my best.
Goodbye.
Caller 1: Goodbye.
Caller 1: Good Evening Brown's Grill.
How may I help you?
Caller 2: Hello, I'd like to make a
dinner reservation for Friday.
Caller 1: Certainly, I'd be happy to
help you with that. How many people are there in your party?
Caller 2: There'll be four people.
Caller 1: And what time would you like
to make a reservation?
Caller 2: Let's say at 7 o'clock.
Caller 1: I'm afraid we don't have
anything available then. We could seat you at 6 o'clock or 8 o'clock.
Caller 2: Oh, OK. Let's make the
reservation for 8 o'clock.
Caller 1: Fine, 8 o'clock on Friday
evening for four people. May I have your name?
Caller 2: Yes, it's Anderson.
Caller 1: Is that Anderson with an
"e" or an "o"?
Caller 2: Anderson with an
"o."
Caller 1: Thank you. Great. I have a
table for four for the Anderson party at 8 o'clock on Friday evening.
Caller 2: Thank you very much.
Caller 1: You're welcome. We'll see you
on Friday.
Caller 2: Yes, see you then. Goodbye.
Caller 1: Goodbye.
Telephoning the School about Your Child
Caller 1: Good morning, Washington
Grade School, this is Chris. How may I help you?
Caller 2: Good morning, this is Alice
Smith, I'm calling for my daughter, Judy. She's not feeling well today.
Caller 1: I'm sorry to hear that. I
hope it's not too bad.
Caller 2: No, no she has a little fever
and a cough. Nothing too serious.
Caller 1: Well, I hope she feels well
soon.
Caller 2: Thank you. Do you think I
could get her homework for today?
Caller 1: Is there any specific class?
Caller 2: I'm especially concerned
about math and science.
Caller 1: OK, is it all right for me to
give your email address to the teachers? They can then send the homework along
later today.
Caller 2: That would be great. Do you
have my e-mail on file?
Caller 1: Just a moment... We have
chrisp@gmail.com. Is that correct?
Caller 2: Yes, that is correct.
Caller 1: OK, I'll make sure Mr. Brown
and Ms. White get your message and email.
Caller 2: Thank you very much.
Caller 1: I hope Judy feels well soon.
Caller 2: She should be fine by
tomorrow. Thanks for your help.
Caller 1: My pleasure, have a nice day.
Caller 2: Thank you. Goodbye.
Caller 1: Goodbye.
Asking a Question about a Bill
Caller 1: Good afternoon, Northwest
Electricity, how may I help you?
Caller 2: Good afternoon, this is
Robert Tips. I have a question about my electricity bill this month.
Caller 1: I'd be happy to help you with
that Mr. Tips. Can I have your account number?
Caller 2: I'm afraid I don't have that
with me.
Caller 1: It's no problem. I'll just
look your name up in our database.
Caller 2: Great.
Caller 1: Could you give me your
address as well?
Caller 2: It's 2368 NW 21st Ave.,
Vancouver, Washington.
Caller 1: Yes, I have your account up
on my computer. How may I help you?
Caller 2: The last bill I received
seemed too high.
Caller 1: Yes, I see that it was
considerably higher than last year. Did you use more electricity?
Caller 2: No, I don't think we used any
more electricity than the year before.
Caller 1: OK, I'll tell you what I can
do. I'll mark this and have a supervisor take a look at the account.
Caller 2: Thank you. When can I expect
an answer?
Caller 1: We should have an answer for
you by the end of the week. I'll give you an inquiry number.
Caller 2: OK, let me get a pen... OK,
I'm ready.
Caller 1: It's 3471.
Caller 2: That's 3471.
Caller 1: Yes, that's correct.
Caller 2: Thank you for your help
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